• Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Midwest PROTECH LLC

  • Home
  • Our Services
    • Backup & Data Recovery
    • Business Services
    • Computer Optimizations
    • Continuing-education Cyber Security Training
    • Hardware Sales
    • Hosted Services
    • Residential Services
    • Security Camera Systems
    • Tips & Tricks
    • Virus Prevention, Protection & Removal
    • VoIP Phone Services
    • Website Design & Maintenance
    • Wireless Networking
  • Get Support
  • Contact Us
    • About Us
    • Our Team
    • Hours and Pricing
    • Our Reviews
    • COVID-19 Statement
  • My Invoices

We’re Hiring!

​Midwest PROTECH is currently hiring! We’re looking to add a new technician to our team as soon as possible!

Position:

Support Technician

Job requirements:

  • Must have good phone and communication skills. The primary role of this individual will be to answer incoming support calls, provide support for walk-in customers and provide remote support using our remote support tools.
  • Must have an understanding of the basic concepts of hosted services like Microsoft Office365 , Google G Suite, CrashPlan and others.
  • Good technical troubleshooting skills and an ability to understand and identify client needs in the face of communication challenges with end-users that don’t always explain issues accurately.
  • Must be able to deal with a rapidly changing, fast-paced environment and learn new technologies quickly.
  • Understanding of these products is beneficial:
    • Microsoft Office 2010 through current
    • Windows Vista, 7, 8 and 10 and a basic understanding of Windows Server operating systems
    • Understand the difference between image-based backup and file backup.
    • Understanding of incremental offsite backup solutions – CrashPlan PROe and Acronis (training will be provided in this area)
    • Working with corporate email systems like G Suite and Office365
    • Setup network printers on wired LAN networks and smaller wireless networks.
    • An understanding of Windows SMB network shares
    • Dealing with typical browser issues with all common browsers – cache clearing, searching Internet history and dealing with add-ons and extensions

Starting pay rate for this entry to mid-level position is between $14 and $18 per hour depending on level of experience. For a more experienced level 2 technician, pay rate could be considerably higher.

We believe that knowledge can be taught, but we can’t teach character and integrity. We hold to the highest levels of integrity, honesty and value in all we do and our team prides itself in our perspective and spirit.

If you feel you meet the requirements of the position(s) we have available above, please send your resume to:

resumes@midwestprotech.com

OUR MISSION STATEMENT

To provide the best customer service experience in the IT industry.

OUR VISION

Help our clients refine their IT infrastructure to eliminate their concerns about data loss and down-time. Help our clients utilize technology more effectively by truly understanding their needs.

Philippians 2:3-4

Primary Sidebar

You can trust us. Check out the links below:

Click here to read why you can trust us with your data, information and systems.

BBB logo

Trust Blue Review Logo

angie's list

what people are saying

Footer

Company Profile

Midwest PROTECH, LLC
4471 Bridgetown Road
Cincinnati OH 45211

Phone: (513) 322-1306
Fax: (513) 536-6874
support@midwestprotech.com

Find us on Facebook

  • Email
  • Facebook
  • Twitter
  • YouTube

Member of

Cincinnati Pros

Please review us!

Trust Blue Review is our featured review site. Please submit a review as we do very little advertising to keep our rates low. We crave your feedback and referrals!

Thanks so much!

  • Home
  • Our Services
  • Get Support
  • Contact Us
  • My Invoices
© 2019 Midwest PROTECH, LLC
Midwest PROTECH, LLC Cookie Policy
We use cookies to optimize our website and our service. We don't sell cookie or contact data and only use any gathered information to support our clients and reach out with important updates and information.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
Preferences
{title} {title} {title}