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Midwest PROTECH LLC

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COVID-19 Statement

What does COVID-19 mean for Midwest PROTECH and our clients

COVID-19

Official statement from Midwest PROTECH, LLC as of 8/19/2021:

As an essential business by providing work from home supplies and services as well as security and critical data backup & restoration services, we have remained open since the beginning of this COVID pandemic. We support many other essential businesses by providing cyber-security services, critical computer/networking services, monitored data backup as well as work-from-home support to essential business workers.

As of May 17th, 2021, we have not been requiring masks for vaccinated customers entering our shop. Our vaccinated employees are not required to wear masks, but may choose to. If you want a mask and don’t have one, we have them available for you upon entering our lobby. Our technicians are all provided masks and have them available for on-site visits if they are required per regulations or client site rules.

We are here to keep you up and running. Our 4471 Bridgetown Road shop hours are continuing as posted. The door may be locked if there are customers in the lobby so ring our doorbell when you visit and someone will let you in. We’ll continue to update you here as circumstances change.

Our deepest sympathies go out to all those who have been impacted by the current COVID-19 pandemic.  The safety of Midwest PROTECH’s clients and employees is our top priority.  We are confident that we have taken and are maintaining the necessary steps to provide a safe environment.

We are continuing to practice all precautions and preventative measures as recommended by the Centers for Disease Control and Prevention (CDC) to the best of our ability. We have relaxed our cleaning procedures but are continuing to clean all touch-point services regularly. We have ample cleaning supplies on-hand.

We are well-staffed, and business will continue as usual with these and other preventative measures. We are geared to offer remote service for most issues so even if we have to close our shop, we will still be able to provide our highest level of services to our clients as long as we can remotely connect to a computer over the Internet.

We want our customers to feel welcome and safe here. If you have any questions, comments or concerns, please reach out to us online, on the phone, or come see us! If we have to close our shop, we will post that information on our website and via our Facebook account immediately. Please come back and check this page if you are concerned about making a trip to our shop or call us at (513) 322-1306 any time, we’ll do our best to reach out as soon as possible if we miss your call and you leave us a message.

Since the start of this pandemic through today only one team member has caught the COVID virus but was healthy enough to return to work after the 14-day quarantine period and that team member has since been vaccinated.  All our team members have been vaccinated at this point and are healthy – thank God!

Stay safe and healthy! Click this link for CDC COVID-19 prevention tips.

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Service Hours

Our consultants are typically available remotely and in our shop during the following hours:

Mon-Thurs: 9:30 am – 6 pm
Friday: 9:30 am – 5 pm
Saturday: Closed
Sunday: Closed

We are closed for lunch daily between 12 and 12:30 pm. We are available by appointment on Saturdays and after hours. Give us a call anytime and we’ll do our best to respond as quickly as we’re able. Please leave a message – if we don’t answer, someone will call you back within one business day at the latest.

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Company Profile

Midwest PROTECH, LLC
4471 Bridgetown Road
Cincinnati OH 45211

Phone: (513) 322-1306
Fax: (513) 536-6874
support@midwestprotech.com

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