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Midwest PROTECH LLC

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COVID-19 Statement

What does COVID-19 mean for Midwest PROTECH and our clients?

COVID-19

Official statement from Midwest PROTECH, LLC as of 10/13/2022:

As an essential business by providing work from home services as well as security and critical data backup & restoration services, we have remained open since the beginning of the COVID pandemic. We support many other essential businesses by providing cyber-security services, critical computer/networking services, monitored data backup as well as work-from-home support to essential business workers.

As of May 2021, we have not been requiring masks for vaccinated customers entering our shop and our employees are not required to wear masks. If you want to wear a mask and don’t have one, we have them available for you upon entering our lobby. Our technicians are all provided masks and have them available for on-site visits if they are required per regulations or client site rules.

We are here to keep you up and running. Our 4471 Bridgetown Road shop hours are always posted and updated on our website. Our lobby door may be locked if there are customers in the lobby that are immunocompromised so ring our doorbell if the door is locked when you are here, and someone will let you in. 

Our deepest sympathies go out to all those who have been impacted by the current COVID-19 pandemic.  The safety of Midwest PROTECH’s clients and employees is our top priority.  We are confident that we have taken and are maintaining the necessary steps to provide a safe environment.

We are continuing to practice all precautions and preventative measures as recommended by the Centers for Disease Control and Prevention (CDC) to the best of our ability. We have relaxed our cleaning procedures but are continuing to clean all touch-point services regularly. We have ample cleaning supplies on-hand.

We are well-staffed, and business will continue as usual with these and other preventative measures. We are geared to offer remote service for most issues so even if we have to close our shop, we will still be able to provide our highest level of services to our clients as long as we can remotely connect to a computer over the Internet.

We want our customers to feel welcome and safe here. Please come back to this page and check here if you are concerned about making a trip to our shop or call us at (513) 322-1306 any time, we’ll do our best to reach out as soon as possible if we miss your call.

Stay safe and healthy! Click this link for CDC COVID-19 prevention tips.

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Service Hours

We are available for support during the following hours:

Mon-Thurs: 9:30 am – 6 pm
Friday: 9:30 am – 5 pm
Saturday: Closed
Sunday: Closed

Our shop may be closed for lunch daily between 12 and 12:30 pm (does not apply to business support). We are available during non-business hours for emergencies. Give us a call anytime and we’ll do our best to respond as quickly as we’re able. Please leave a message if we don’t answer, someone will call you back as quickly as possible

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Company Profile

Midwest PROTECH, LLC
4471 Bridgetown Road
Cincinnati OH 45211

Phone: (513) 322-1306
Fax: (513) 536-6874
support@midwestprotech.com

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