PROTECH PLAN 1 Cam - BASIC

plan 1 Cam - Basic - details

Our Plans for camera systems and infrastructure (cabling) are ideal for small businesses that already have an internal IT department or MSP. All Plan clients are supported from 7:30 am through 6pm Monday through Thursday and through 5pm on Fridays (these support hours are expanded from our regular shop hours).

Plan 1 Cam - Basic - for cameras, DVR/NVR systems and infrastructure (cabling).

$49.99 per site (location)

This service plan provides a 20% discounted hourly rate for all camera system support services including:

New or replacement camera installation
DVR/NVR hard drive replacement
System upgrades
New cable installation and termination at both ends including patch panel installation
Cabling management
Prioritized support over Ad-Hoc support requests.

All services are billed at our 20% discounted rate off our standard ad-hoc billing rate in 15-minute increments.

Since we started Midwest PROTECH about 20 years ago, we have never required contracts. All our support Plans are month-to-month and there is no commitment. As with all our services, you can cancel at any time if ever feel that you are not getting the value expected.

ADDITIONAL DETAILS:

See a download link at the bottom of this page for a PDF of all Plans with a comparison matrix.

Since we started Midwest PROTECH almost 20 years ago, we have never required contracts. All our support Plans are month-to-month so there is no commitment, and you can cancel at any time if you ever feel that you aren’t getting the value you expected.

After-Hours/Emergency Service:

After-hours/emergency support is $250 per hour in 15-minute increments with a 2-hour minimum. All Plan clients get a discounted rate of 20% off this rate.

Our regular support hours are 7:30 am through 6 pm Monday through Thursday and until 5 pm on Fridays. Any support offered outside of these hours is considered after-hours/emergency support.

NOTE: Any services or drop-offs need to be scheduled in advance to ensure we have a rep available when you stop over. We are having too many issues with long waits/tech availability and we're resolving that by having all drop-offs and walk-in services scheduled in advance.

PROTECH PLAN 1 Cam - BASIC

plan 1 Cam - Basic - details

Plan Details with comparison matrix as pdf for Download

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